Frequently Asked Questions
Everything you need to know about Saiko Stationery
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. Express options are available at checkout if you need your planners or pens sooner.
Do you offer international shipping?
Yes, Saiko Stationery ships worldwide. International delivery times vary by location but generally take between 10-21 business days.
What is your return policy?
We offer a 30-day return policy for all unused and unopened stationery items. Please ensure the original packaging is intact to qualify for a full refund.
Are your paper products fountain pen friendly?
Absolutely. We curate our notebooks specifically for high-quality paper that resists bleeding and feathering, making them ideal for fountain pen enthusiasts.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.